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Business English – Globalisation
This is the preparation material for a Business English conversation lesson about globalisation and multinational business. A multinational company is one that operates in more than one country, and typically operates in a number of major global markets. Examples of multinationals are Coca-Cola, Cadbury Schweppes, McDonalds, Kellogg’s and many more. An important characteristic of these organisations is that they have well established corporate brands that are widely recognised. Globalisation has changed society in many ways. Some people believe this has been a positive change, while others argue that it has had many negative impacts. read more
Business English – Motivation
This is the preparation material for a Business English conversation lesson about motivation. Motivation in business is about the ways a company can encourage staff to give their best. Motivated staff care about the success of the business and work better. Understanding what motivates individuals is important in the workplace. Research suggests that motivated employees are happier at work. They get more satisfaction from their work, are absent less often, tend to be more loyal and work with more enthusiasm. read more
English Conversation – Meetings
This is the preparation material for an English conversation lesson about meetings. A meeting is a gathering of people to discuss information, plan activities, make decisions and solve problems. Almost every company, group activity or project requires meetings. There are good meetings and bad meetings. Good meetings achieve a goal or purpose and make you feel that you’ve achieved something. Bad meetings make you feel that you have wasted your time. Whether we like them or hate them, learning how to participate well in a meeting is a beneficial skill to have. read more
English Conversation – Time
This is the preparation material for an English conversation lesson about Time. Time allows us to order events from the past through to the present and into the future. It also helps us measure the duration of events and to make schedules. Nowadays, many people feel that they do not have enough time. Sometimes it is difficult to balance all the different things we need to do in a day, like work, family responsibilities , exercise and social activities. Keeping a diary or writing a schedule helps to manage time but it can still be a challenge to fit everything in. It would be nice to have more free time. read more
English Conversation – Conflict
This is the preparation material for an English conversation lesson about conflict. The word conflict means ‘to come together for a battle’. A conflict is a struggle between people. The struggle may be physical or verbal. Conflicts can either be within one person, or they can involve several people or groups or even whole countries. Conflicts arise because there are needs, values or ideas that are seen to be different and there is difficulty finding a solution to the dispute. read more
English Conversation – Manners and Etiquette
This is the preparation material for an English conversation lesson about manners and etiquette. Etiquette is a code that rules how everyone is expected to behave, according to the social conventions and norms in society. Because they are a product of the society's culture and history, the rules of etiquette are very different from one place and social group to another. Many people believe that manners and etiquette have deteriorated over time and that people are not as polite as they used to be. read more
English Conversation – Customer Service
This is the preparation material for an English conversation lesson about customer service. Customer service is providing a service to customers before, during and after a purchase. It is designed to increase the level of customer satisfaction – that is, the feeling that a product or service has met the customer’s needs and expectation. Many stores have a special desk or area where people can complain if they are not happy about a service. Good customer service is when a company offers solutions to help a customer get over their bad experience. read more
English Conversation – The Five Senses
This is the preparation material for an English conversation lesson about our five senses. The sensory system is the way humans and animals find out about their nearby environment – we have ears to hear sounds, eyes to see, hands to touch, tongues to taste and noses to smell. The information which comes in is then rapidly processed by the brain. This whole arrangement is called the sensory system. Some animals have senses that we don’t have. For example, fish can sense movement and vibration in the water and other animals can sense electrical currents. read more