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Posts Tagged ‘business english’

Business English – Globalisation

Wednesday, December 26, 2012 @ 06:12 PM
posted by Jo

This is the preparation material for a Business English conversation lesson about globalisation and multinational business.  A multinational company is one that operates in more than one country, and typically operates in a number of major global markets.  Examples of multinationals are Coca-Cola, Cadbury Schweppes, McDonalds, Kellogg’s and many more. An important characteristic of these organisations is that they have well established corporate brands that are widely recognised.  Globalisation has changed society in many ways. Some people believe this has been a positive change, while others argue that it has had many negative impacts.  read more

Business English – Motivation

Saturday, December 22, 2012 @ 12:12 PM
posted by Jo

This is the preparation material for a Business English conversation lesson about motivation.  Motivation in business is about the ways a company can encourage staff to give their best.  Motivated staff care about the success of the business and work better.  Understanding what motivates individuals is important in the workplace. Research suggests that motivated employees are happier at work. They get more satisfaction from their work, are absent less often, tend to be more loyal and work with more enthusiasm.  read more

Business English – Competition

Thursday, December 6, 2012 @ 06:12 PM
posted by Jo

This is the preparation material for a Business English lesson about competition.  Competition in business is a situation in which people or organisations try to be more successful than other people or organisations. Businesses compete in many ways, for example, they compete over price, location, customer service and product ranges. Competition can be good for the customer but it can be difficult for small businesses or new companies as they must try to survive in tough and competitive markets.  read more

English Conversation – Customer Service

Tuesday, September 25, 2012 @ 03:09 PM
posted by Jo

This is the preparation material for an English conversation lesson about customer service.  Customer service is providing a service to customers before, during and after a purchase.  It is designed to increase the level of customer satisfaction – that is, the feeling that a product or service has met the customer’s needs and expectation. Many stores have a special desk or area where people can complain if they are not happy about a service.  Good customer service is when a company offers solutions to help a customer get over their bad experience.   read more

App Review – Speak Business English I & II

Tuesday, August 7, 2012 @ 10:08 AM
posted by Jo

Speak Business English I & II 

The Speak Business English I & Speak Business English II Apps offer English learners the ability to speak like a professional in the workplace.  If you are unsure what ‘break even’, ‘in the red’ or ‘an educated guess’ mean, then these Apps are for you.  Each Application provides a series of everyday business scenarios, such as talking about a new project, motivating co-workers, talking about company strategy and many more. With each scenario there is a dialogue to read and listen to, with many useful business expressions and idioms throughout.  You can click on each expression to see a definition as well as example sentences.   read more

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